What can we do for your business?
HandyCash is more than just another service provider. We are truly invested in the success and longevity of your business.
We’ve compiled some of our most common questions below. If you don’t see the answer you’re looking for, please contact us and we’ll get back to you right away.
Clover POS
Support
How can I find help with my Clover device?
There are a few ways to receive assistance with your Clover device:
- Click Help > Call Me on any Clover device
- Visit help.clover.com
- Call or text us at (608) 345-1572
What is my Clover’s warranty?
If you received your device from HandyCash, you have a lifetime warranty. Please note: there is a maximum of 2 replacements in a calendar year.
Device
Where is the power button on my Clover Mini?
Simply open the receipt paper door; pull out any paper; and look for the circular green power button.
Why does my device show as offline?
Your Clover may have lost internet connection. To resolve, try power cycling ALL modems, routers, switch boxes, and access points. Then reboot each Clover device. If this doesn’t work, please call your internet service provider.
Your POS will still work while offline by saving transactions until connectivity returns.
Register App
How do I open the cash drawer?
Use the 3 overflow menu buttons at the top/right of the register app.
ATM Machines
Support
When will I receive my commission split?
Deposit schedules vary slightly, but usually before the 7th of each month.
Who will be paying my commission split?
All ACH commission deposits will come from Switch Commerce.
Device
What does error code C0043 mean?
Any error code that starts with a “D” is communication-related. To resolve, try power cycling ALL modems, routers, switch boxes, and access points. Then unplug and restart your ATM.
Event Mobile ATM’s
Sales
How much does ATM rental cost?
In most cases, renting a mobile ATM for your event or festival is free. Call us at (608) 345-1572 for details.
Support
Will your mobile machines work at our event?
Our mobile ATM’s can operate with either a secure Wi-Fi connection or Verizon cellular network data.